Welcome to XTruLink support


Version 3.23.0320

Released March 20, 2023

New Features

Gift Membership Renewals

Your patrons may now gift membership renewals on your XTruLink Web Portal! This update does not require any action on your part. When a gift membership is added online, our system will automatically match to an existing membership if applicable. 

Mobile Point-of-Sale Discount Codes

You may now apply discount codes on MPOS transactions. At checkout, tap the "Disc Code" button to apply your promo code. This functionality is not yet available on kiosks.

XTruLink Ideas Portal

We've launched a new Ideas Portal where you can submit feature requests and vote on existing requests. You'll be able to track open ideas and receive notifications when features are released. We are excited to use this new portal to identify highly requested features and plan our development schedule. Your feedback is what continues to drive us forward in improving our system.
When you visit this portal for the first time, be sure to try out the "Search" function to check if a feature you're interested in is already available for voting!

Improvements & Bug Fixes

  • Added confirmation screen for cash transactions on Mobile Point-of-Sale. This screen will ask the staff member to confirm the Amount Tendered and Change Due before completing the transaction.
  • Added Profile Page to Target Pages on Custom Code. When the Custom Code module is enabled, this will allow you to add code (html or javascript) to the Profile Page on Web Portal. If you are interested in our Custom Code module, please submit a support ticket.
  • Extended order history timeframes on the XTAC Web App. This update will allow you to search for orders processed up to 1 year ago.
  • Fixed bug causing tax deductible amount on receipt to display incorrect amount. The tax deductible amount now accounts for any discounts applied to the order.
  • Fixed issue causing gift membership data (gift message & given by fields) not syncing to Altru. You should see this change take effect on all transactions after Sunday, March 18, 1pm CST.

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