Stripe readers aren’t liquid-proof and we recommend that users make appropriate efforts to make sure their devices remain dry. If your device has experienced liquid ingress, we recommend that you stop using the device and let it dry thoroughly before attempting to re-use or charge the device. If your device doesn’t properly operate or charge properly after drying, you need to replace it.
Turn the reader on and off
Turn on the Stripe Reader M2 by pressing and releasing the power button. The status LEDs turn on for 2 seconds and the reader beeps twice. The reader waits for a Bluetooth connection for five minutes before turning off.
When the reader connects to a device running your app, the status LEDs on top of the reader flash four times. After connecting, the first status light begins flashing at five second intervals. The reader stays connected to your iOS or Android device while in standby mode and automatically exits standby mode when you resume activity.
When connected, the reader automatically turns off after 10 hours of inactivity. You can turn off the reader manually by pressing and holding the power button for four seconds. You don’t need to turn off the reader to conserve power. When the reader turns off, the four LEDs light up and then turn off one by one to indicate it has turned off.
With typical usage, you only need to charge the reader fully once per day.
Charge the reader
To charge the Stripe Reader M2, use the included cable or a USB 2.0 cable.
Check the battery status
When the Stripe Reader M2 is on, you can press and release the power button once to check the battery level. The LEDs on top of the reader show the current status.
|4 Solid Green lights||Full Charge|
|3 Solid Green lights||75% charge|
|2 Solid Green lights||50% charge|
|1 Solid Green light||25% charge|
|Solid light with flashing light||(flashing) Charging|
Connectivity and reader status
When you connect to the Stripe Reader M2, you can check the LEDs for the reader status.
|4 flashing lights||(flashing, three times) Reader is connected to Bluetooth or USB|
|4 Solid lights||Reader is in bootloader mode|
|No lights||Reader is in standby mode|
|1st and last light||(flashing, every 0.1 seconds for 30 seconds) Reader tampered|
|Solid first and last light||(30 seconds) Reader integrity check failed|