Welcome to XTruLink support

In Altru, you can create event packages to sell a series of preregistered events for a single flat rate. For example, you can schedule each day of a weeklong summer camp and group the days together into an event packages. You can also specify whether patrons may registered for individual events within the package. Read more about configuring event packages in Altru here.

In XTruLink, your event packages may be sold on the web portal. You must enable the event package via our web portal settings. Here are the steps to do so:

Add the Program to your Web Portal

1. Navigate to Online Sales > Web Portal
2. Select the Menu tab
3. Click the hyperlink for the Menu area where you'd like to add your program
4. Click Add New Item to add a new program to your page
5. Select the Item Type as Program
6. Select the program name
7. Click Add Item to Page

Enable the Event Package

1. Click the gear icon under the Settings column for the program you just added
2. Select the Flow tab
3. For Event Selection Flow, select Event Package
4. Choose your Event Range Type and Event Range
5. Update the remaining settings as needed (i.e. Display, Items, etc. You may find more general information on web portal setup here). If you'd like to set a specific image/description for the event package page, see the next section.
6. Click Update Item and Save Changes as needed

Set Package Image & Description

This is set up via Cloud Setup, rather than the web portal settings. 

• Navigate to Cloud Setup > Programs
• Find the desired program and click the Edit icon
• On the Tasks area in the top-right, click Event Packages

• Click the Edit icon next to your desired package

• Select the Package Description tab

• Add your image and description and Save Changes

Send a Confirmation Email when the Package is Purchased

You may want to set up a product specific message for the event package. You will need to create the message first via Messaging > Templates. Once created, follow these steps:

1. Navigate to Cloud Setup > Programs
2. Find the desired program and click the Edit icon
3. On the Tasks area in the top-right, click Event Packages

4. Click the Edit icon next to your desired package

5. Select the Sales Order Message tab

6. Select your desired template from the drop-down

In this area, you can also set a package specific receipt insert. See this article for more information on receipt inserts.