Welcome to XTruLink support


Each XTruLink system is housed in it's own cloud ecosystem and can be accessed through a unique URL:


You will select your site code during the onboarding process. Your login page will look like this:

Before signing in, a Back Office Administrator or a user with the User Management permission will need to add you to the system. Learn more about User Management here.

When you click Sign In, you will be redirected to XTruLink's Single Sign-On system. To prevent phishing attempts - please verify the URL displays login.xtrulink.com with the secure lock icon next to it.  

From here, enter your credentials to sign in. If you have Multi-Factor Authentication enabled (good for you!) follow the prompts to verify your account either through the Guardian application or via other methods.  

For security purposes, we will automatically log you out of the XTruLink system after 120 minutes of inactivity. Customer data security and compliance is a priority for XTruLink. Our system is designed to make protecting your data and business worry-free.

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