Introduction to XTruLink
Welcome to XTruLink! XTruLink is a powerful add-on for Blackbaud's Altru CRM tool that enables your organization to manage enterprise grade ticketing and front-office management to your exis...
Logging In
Each XTruLink system is housed in it's own cloud ecosystem and can be accessed through a unique URL: https://**SiteCode**.ticketapp.org/ You will select your site code during the onboarding ...
System Requirements
The requirements for your computer’s operating system, your internet speed, and your web and mobile browser vary depending on your system. For optimal XTruLink performance, we recommended the foll...
Unsupported Altru Modules
We currently do not offer support for the following modules/features in Altru: Merchandise - under evaluation Group Sales - no plans to support Special Events - scheduled for development (2025...
Image Sizes
Image sizes used for XTruLink modules are strict. Please see the comprehensive list provided to prepare images for your XTL Web Portal, Kiosks and Digital Passes. Web Portal Here is a link to ou...
