Welcome to XTruLink support

Knowledgebase

The requirements for your computer’s operating system, your internet speed, and your web and mobile browser vary depending on your system. For optimal XTruLink performance, we recommended the following computer operating systems and internet speeds:

Recommended operating systems and internet speeds

  • Windows PC: Windows 10, Intel Core i5 or comparable processor (2015 or newer) with at least 4 GB of RAM.
  • Mac: OS X "High Sierra" 10.13 or newer.
  • Internet connection: 3 Mbps or higher.

Minimum operating systems and internet speeds

The specs above are recommended, but XTruLink will run with the following minimum systems and internet speeds:

  • Windows PC: Windows 10, Intel Celeron or a comparable processor (2013 or newer) with at least 2 GB of RAM.
  • Mac: OS X El Capitan 10.11 or newer.
  • Internet connection: 1.5 Mbps.

Supported web browsers

In general, XTruLink supports the current and two previous versions of browsers. We don't always support older versions. The following browsers are supported on both web and mobile devices:

  • Google Chrome: version 78 or newer
  • Mozilla Firefox: version 76 or newer.
  • Microsoft Edge: version 75 or newer
  • Safari: version 12 or newer (Mac only)

Note: Internet Explorer is no longer a supported browser.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.