Welcome to XTruLink support

XTrulink partners with Stripe for fast, secure and PCI-compliant in person payments. Payment processing services for Organizations using XTrulink In Person payments are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Services Agreement. By agreeing to these Terms, Organizations agrees to be bound by the Stripe Connected Account Agreement and the Stripe Services Agreement, as the same may be modified by Stripe from time to time. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1.

Viewing Your Stripe Account

Once connected, your can view Payouts and information about your payments account from the Stripe button located under System->Payment Setup->Stripe

This will load your Organization's Stripe payouts page. From here you can manage your bank account and view recent payouts.

From the Account tab, you can modify your Organization Details including the name that appears on Credit Card transactions, the Organization's executive management, and Payout bank details.

Setting Up Your Stripe Account

To setup your Stripe account, press the "Connect to Stripe" button located under System->Payment Setup->Stripe. After you click on the button, you will be taken to Stripe’s website and prompted to provide contact and payout information.

Follow the on-screen prompts to fill out the required information and verify your Organization. Once complete, you will be returned to the XTrulink Payment Configuration page and your Stripe Account will automatically be linked. XTrulink may require additional verification information before we can start processing payments on your Organization's behalf.

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