Welcome to XTruLink support

Knowledgebase

Stripe Payments (In-Person) Overview In-Person payments are payments received via kiosk or MPOS (Mobile Point of Sale). Stripe must be used for MPOS. As of September 2021, Stripe is optional for kiosk payments. If your org...
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Blackbaud Integrated Payments (Blackbaud Merchant Services) What is Blackbaud Payments Integration? With Blackbaud Integrated Payments (BBIP) and Blackbaud Merchant Services (BBMS), you can securely process XTruLink credit card transactions through your B...
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Setup Multiple BBMS Accounts Multiple BBMS accounts can be connected for use in XTruLink. This might be necessary if you need to direct sales to separate bank accounts. Revenue may be funneled based on kiosk and/or online por...
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Processing refunds for XTruLink orders BBMS Refunds For any XTruLink orders processed via BBMS, you may choose to refund the order in EITHER Altru or XTruLink. This applies to all Web Portal orders, and may apply to Kiosk orders if yo...
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