Welcome to XTruLink support


You can manually create a Digital Membership Pass for a Member by visiting their Member profile. To locate a Member profile, click Memberships in your Main Menu, search for the Member in question, then click the view icon.

If this Membership is part of a program associated with an active Digital Pass Template, then you will see a link to the template as well as a button enabling you to Create Pass.

When you click Create Pass, our system will generate the pass and send it to the primary email for the member. This might take a few minutes to complete. Once completed, you will see the pass info under the Digital Pass Info area. 

If you need to resend this link at any time using your Install Email template, click the Envelope icon to the right of the link.

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