If your kiosk is showing the message above, please ensure the following are completed:
- Your credit card reader (Verifone P400 or WisePOS) is connected to the internet (via Wi-Fi or ethernet cable).
- Your credit card reader is connected to the kiosk.
- Your kiosk is connected to the internet (via Wi-Fi or ethernet cable).
- Your kiosk and credit card reader are connected to the same network.
- Your internet connection is stable.
- You've assigned a schedule to the kiosk.
- The schedule has a theme and template assigned at the current time.
- The schedule is associated with the right type of kiosk template (iPad or MPOS).