You can configure text and email messages for a variety of triggers in XTruLink. Here is a list of the types of messages available, their allowed delivery methods, and their associated triggers:
| Message Type | Delivery Method(s) | Triggers |
|---|---|---|
| Receipt | Email or Text | A sales order occurred via Web Portal, Kiosk, or MPOS. |
| Recurring Message | Email or Text |
|
| Scheduled Message | Email or Text | A specific event occurred. Note: Event registrations must occur via XTruLink (Web Portal, Kiosk, or MPOS) in order for a recurring message to send. |
| Product Specific Message |
| |
| Kiosk Follow-Up Message | Email or Text | A transaction was completed on a payment kiosk. |
Before configuring your message(s) to be sent, you must first design the message content. This is done via the Templates tab. Once your Template is created, you are ready to configure the Receipt, Recurring, Scheduled, Product Specific, or Kiosk Follow-Up Message.
If you'd like to change the outbound email address on all emails sent from XTruLink, please see this article.