Welcome to XTruLink support

Knowledgebase

You can enable recurring giving options for any donation form on your online portal under the Recurring Gifts tab.

By default, a donation form will create one-time gifts. If you'd like to add recurring options, you must check the box to Enable Recurring Gifts and select the frequencies to include. 

When a recurrence option is selected by a customer, the payment schedule will be determined by the date of the initial transaction. For example, if a customer begins a monthly gift on October 25, following payments will be incurred on the 25th of each month.

Please note: You must configure Credit Card Processing in Altru in order for your recurring gifts to process on schedule. 

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.