Welcome to XTruLink support


Version 3.23.1115

Released November 15, 2023

New Features

Import Ticket Barcodes

This new feature allows you to import ticket barcodes from third-party platforms directly into your XTruLink system. Whether you're utilizing our handheld devices for on-the-go access control or leveraging the convenience of the XTAC web app, this new update ensures a seamless and error-free check-in experience for your attendees, no matter where they purchased their ticket from. Read more about this new feature here

Pre-Registered Settings

We've added price type settings for your pre-registered programs. This includes the option for guests to "Register Later" and for you to select which contact fields you'd like included and/or required. Learn more here

Improvements & Bug Fixes

  • Updated constituent-matching logic to include "Nickname" field 
  • Updated Access Control settings to use default ticket scanning settings from Altru when "All Programs" is selected on Attendant Mode. These Altru settings may be found in Altru via Tickets > Ticket scanning options.
  • Added full keyboard option on kiosk for Membership ID field
  • Added program event location to master summary block on receipt

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