Welcome to XTruLink support


You can configure an Upsell pop-up on a program, combo, or membership page. Upsells are not available on donation and custom pages. An upsell is a suggestion for the customer to purchase another item instead of the items they selected on the current page. The pop-up will appear after the item has been selected, when the "Add to Cart" button is clicked. The customer can then select "Yes, Continue!" to accept the upsell option, or they can select "No, Thank You" to continue with their original selection.

How to add an upsell to a web portal page:

  1. From the Main Menu, navigate to Online Sales > Web Portals > Menu.
  2. Select a menu item, then click Settings for the page you'd like to edit.
  3. On the page taskbar above the display image, click Upsell.
  4. Add an Upsell Title.
  5. Add an Upsell Image.
  6. Click the Add Rule button.
  7. Indicate the # of tickets that will trigger the upsell.
  8. For Upsell Links To, select the web portal page for the product you'd like to suggest.
  9. Add Upsell Details.
  10. Add additional rules as needed.
  11. Click Update Item on your web portal settings page, then save your draft and sync to your live web portal when ready.

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