Welcome to XTruLink support

Knowledgebase

Version 3.23.0901

Released September 1, 2023

New Features

Cover the Fees Donations

This new setting allows you to cover your XTruLink transaction and/or credit card processing fees with donations from your customers. These donations can be optional via a popup prompt at checkout or automatically added to the order like a convenience fee. The Cover the Fees option will be available to add within Web Portal settings, Kiosk template settings, and MPOS template settings. See below for an example of a cover the fees prompt (all text is fully customizable).


Digital Pass Reminder Emails

Remind your customers to download their digital pass with this new setting. Just re-run your Existing Members process and you'll see a checkbox to "Make It A Reminder." This will send a reminder email to all active primary members who have not yet downloaded their digital pass. You can also create a unique Reminder install email. See the Reminder Emails section of this article for more details.



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