Welcome to XTruLink support

Can I turn off the keyboard sounds on my XTL2700? Yes, you can turn the keyboard typing sounds off by doing the following. Exit kiosk mode by tapping all four corners in a clockwise fashion, starting with the top left. Enter the password 80...

Can I adjust the brightness of the light on the bottom of my Aviator? Yes you can! Open the door on the kiosk stand slide the lower door panel up Adjust the brightness level by twisting the silver knob on the left side of the power button

Why does my handheld battery drain fast and how can I maximize it? There a few contributing factors as to why your IOS device's battery could be draining quickly. Screen brightness: Turning on screen brightness can drain the battery. Bluetooth, GPS, or Wi-...

My Aviator Kiosk has power but the display is black. There are a couple of reasons why your Aviator Kiosk may power on but the display remains black. First, ensure that the monitor's power is on.  The button will light up green when it's...

Attaching Your Stripe M2 Credit Card Reader to Your Handheld To attach the Stripe M2 credit card reader to your handheld device using the included 3M Dual Lock adhesive strips, follow these steps: Clean the Surfaces: Make sure both the back of...

Handheld Weather Specs The iPhone SE is designed to operate in a range of temperatures and humidity levels. It's also splash, water, and dust resistant.  Temperature  Operating temperature: 32° to 95° F...

My Handheld Scanner Will Not Connect to WiFi & Displays "No SIM Card" Message Basic Steps: Restart your phone: A simple restart can often resolve temporary glitches. If there is a Sim card installed, ensure SIM card is properly inserted: Remove and reinsert the SIM card ...

Why are the lights on my Stripe Reader M2 moving back and forth? I haven’t seen this pattern before With the firmware update (version 2.01.00.38), Stripe has updated the LED behavior for the Stripe Reader M2. This update is a visual change only - the reader's integration and function will c...

My terminal loses connection and powers off at random times Your WisePOS E terminal randomly losing connection and powering off can be caused by battery or charging issues. Here's how to troubleshoot: For unexpected power loss: Check that the ba...