Welcome to XTruLink support

Knowledgebase

Programs View Your Synced Programs You can view your program list from Main Menu > Cloud Setup > Programs. Programs and price types are synced from the Altru system every 15 minutes and will appear ...
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Discounts & Single-Use Promo Codes View Synced Discounts You can view your available discounts from Main Menu > Cloud Setup > Discounts. Discounts are synced from the Altru system every 15 minutes and will appear on this lis...
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Constituents & Portal Users When you add or edit a constituent in Altru (Individual records only), the constituent will automatically update in your XTruLink database. This sync process occurs every 15 minutes. All constitue...
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Ticket Limits by Program or Program Event You can limit the number of tickets purchased per order for a particular program or program event in XTruLink via Cloud Setup. These ticket limits only apply to Web Portal and Kiosk transactions. ...
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Pre-Registration Field Settings The Altru webform settings for pre-registered programs include a few options you might be accustomed to using. These are: Enabling the "Guest details are optional" setting for a specif...
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